Frequently asked questions

The platform of 8.2 QHSE GmbH and Co. KG for self-paced online training on occupational safety, health, environment and quality. You book online, learn at your own pace and receive your certificate after passing the test.

At the moment the EuP instruction for employees without an electrical trade qualification, in German and in English. Further instructions will follow. The overview with prices is at All instructions.

Nine short modules with 1.5 to 2 hours of learning time, you can pause at any time. It ends with a knowledge test of 20 questions, passed from 80 percent. All you need is a current browser, nothing is installed.

Sign in and click “Open course” under My Campus. The button appears as soon as your seat is activated and your date of birth is on file.

Some courses are sold before they start, at the current price. At the course start we inform you by email, then you activate your seats yourself. Only from that moment does the access period run.

Yes. Seat, access and certificate belong to a person. The account is created when you sign up or with your first purchase, your email address is your login name.

Private persons book for themselves. A company books any number of seats, names the participants and keeps the overview. Whoever registers the company becomes its campus manager.

Their own courses with progress and access end as well as their certificates. Booking and extending is done by the campus manager, a request for it goes to them with one click.

It is printed on the certificate next to the name and makes the proof unambiguous, even if someone shares your name. Without a date of birth no course can be opened, you can add it at any time under “My details”.

You set a new password via “Reset password” on the sign-in page. We change the email address for you, write to us via the contact form.

Put the course into the cart, choose the number of seats and the payment method, done. Companies name the participants in the cart or later in the account. The confirmation comes by email.

With credit card, PayPal, Klarna, Revolut Pay and Bancontact right away. With invoice, SEPA direct debit and Sofort once the payment has arrived, usually the next working day. You receive an email as soon as the seat is open.

60 days from the activation, seven days before the end we remind you. You can extend in My Campus: once seven days free of charge, 30 days for 60 euros or 90 days for 99 euros, each plus VAT.

A course that has not been started can be cancelled free of charge within seven days of the order, after that for half the seat price. Refunds go the way you paid. Consumers also have the 14-day right of withdrawal, which expires with the early course start (Section 356 (5) of the German Civil Code). The details are in the booking terms.

For companies our sales team sets up a guest access on request. Write to us via the contact form.

Credit card, PayPal, Klarna, SEPA direct debit, Sofort, Bancontact, Revolut Pay and payment by invoice via bank transfer. Which methods are offered to you is shown at checkout. The invoice shows the VAT.

You receive the invoice with our bank details by email, payable within 14 days. Once the payment has arrived we activate the course and inform you.

Your order stays in your account under Orders. There you start the payment again or choose another payment method. If a bank transfer has not been booked three working days after you sent it, write to us with the invoice number and the date.

It comes by email and is available at any time in your account under Invoices. You change the billing address in your account, an invoice that has already been issued is corrected by us.

Right after passing the test by email as a PDF and as a wallet card. Both are available at any time under My Campus.

Twelve months from the completion, the instruction has to be repeated every year. 90 days before it expires we remind you.

Name, date of birth, course, completion date, validity and a unique certificate number. With the number anyone can confirm its authenticity under Verify certificate. The QR code on the certificate leads straight there.

Download it again under My Campus. Campus managers find the certificates of all employees in the training status.

Book the number of seats you need or request a quotation. Then add your employees under Workforce and assign the seats one by one or in bulk, with a start date if you wish. Every person receives their own access email.

The training status shows status, progress, access end and certificate per person and can be downloaded as a table, for example for an audit. Due refreshers appear at the top of your overview.

You put the quotation together in your account, our sales team usually answers within one working day. After acceptance you receive the invoice with a 14-day payment term, with the payment the seats are released.

Ask the person to check the spam folder and resend the access details under Workforce. If the email address is wrong, write to us.